Do Ollie’s recipes meet AAFCO standards?
What is the Pork W/Apples recipe?
Have questions about your Pup’s stool while transitioning?
Can I freeze the food? And how long will it last?
How do I switch my dog to Ollie’s fresh food?
What ingredients are used in Ollie Salmon & Coconut Jerky Strips?
What ingredients are used in Ollie’s dog food?
Where do I see my Order History?
Can I order Ollie without subscribing?
When am I charged for each order?
How do I increase or decrease how much food I am getting?
How do I add another dog to my account?
How do I cancel my subscription? (Turn off auto-renew)
How does the subscription work?
What is the Ollie Digestion Screening?
Stool Results -What does Right on Track mean?
Stool Results – What does Slow Down mean?
Stool Results – What does Seek Veterinary Care mean?
When should I upload photos in the transition process?
What happens to the photo after it’s uploaded, and what are the results?
What is the Ollie Dental Screening?
How does the Dental Screening work?
When should I upload Dental photos:
What happens to the dental photo after it’s uploaded?
How long will it take to receive my Dental Screening result?
Who can use the Dental Screening?
What are tips for submitting the best dental photo?
What is the Ollie Weight Screening?
How does the Weight Screening work?
When should I do a Weight Screening?
What happens when my Weight Screening photo is submitted?
What kind of results should I expect from my Weight Screening?
Who can use the Weight Screening?
How long will it take to receive my Weight Screening results?
What is the Ollie Skin & Coat Screening?
How does the Skin & Coat Screening work?
When should I upload Skin & Coat photos?
What happens to my skin & coat photo after it’s uploaded?
What kind of Skin & Coat results can I receive?
How long will it take to receive Skin & Coat Screening results?
I received an error that the skin & coat photo couldn’t be analyzed. Why could this be?
caninecare@myollie.com
844-88-OLLIE (65543)
canine support
844-88-OLLIE (65543)
It was a vet’s advice that helped launch our company, and we remain dedicated to helping vet professionals promote pet health with safe, balanced nutrition. We’ve taken the decades of veterinary nutrition science that went into making dry and canned pet food complete and balanced—and applied it to fresh, highly digestible food for dogs.
